Terms and Conditions for Recharge India Commission App 1. Introduction Welcome to the Recharge India Commission App. These Terms and Conditions ("Terms") govern your access to and use of our application and services ("Services"). By registering for, accessing, or using the Services, you agree to comply with these Terms. If you do not agree with any part of these Terms, you must discontinue use of our Services immediately. 2. Definitions For the purposes of these Terms: "Company," "we," "us," and "our" refer to Recharge India Commission App. "User," "you," and "your" refer to the individual accessing or using our Services. "Account" means the account you create to access our Services. "Recharge Services" refer to mobile, DTH, and other recharge services provided through our app. 3. Account Registration To use our Services, you must register for an account by providing accurate and complete information. You agree to keep your account information updated at all times. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. 4. Use of Services By using our Services, you agree to the following: 1. You will not use the Services for any unlawful, fraudulent, or malicious activities. 2. You will provide accurate information when using our Services and ensure that all transactions comply with applicable laws and regulations. 3. You will not interfere with, disrupt, or attempt to gain unauthorized access to the Services, user accounts, or any networks connected to the Services. 4. You will comply with all additional policies and guidelines provided by the Company. 5. Payment and Charges All payments for recharge transactions must be made through the payment methods available in the app. You agree to pay all applicable fees, charges, and taxes associated with your use of the Services. The Company reserves the right to change the pricing and payment policies at any time, with prior notice to users. 6. Refund Policy Refunds for transactions made through our Services are governed by our Refund Policy. Refunds will only be issued under specific conditions, such as failed or unsuccessful transactions. Please review our Refund Policy for detailed information on eligibility, procedures, and timelines. 7. Commission and Earnings If you are a partner or affiliate earning commissions through our Services, the following terms apply: 1. Commissions will be credited to your account as per the terms specified in your partnership agreement. 2. Commissions are subject to deductions for any refunds, chargebacks, or penalties incurred by the Company. 3. The Company reserves the right to modify commission rates and payout schedules at any time, with prior notice to partners. 8. Intellectual Property Rights All content, logos, trademarks, and other intellectual property used in connection with the Services are the property of Recharge India Commission App or its licensors. You may not use, reproduce, modify, or distribute any of our intellectual property without prior written permission from the Company. 9. Limitation of Liability To the maximum extent permitted by law, Recharge India Commission App and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Services, including but not limited to damages for loss of profits, data, goodwill, or other intangible losses. 10. Indemnification You agree to indemnify and hold harmless Recharge India Commission App and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of your use of the Services, your violation of these Terms, or your infringement of any third-party rights. 11. Termination The Company reserves the right to terminate or suspend your account and access to the Services, with or without notice, for any reason, including but not limited to violations of these Terms, fraudulent activities, or unlawful conduct. Upon termination, you must immediately cease all use of the Services and any associated content. 12. Governing Law and Jurisdiction These Terms and Conditions are governed by and construed in accordance with the laws of Assam, India. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of Assam, India. 13. Modifications to Terms Recharge India Commission App reserves the right to modify these Terms and Conditions at any time. Users will be notified of significant changes through app notifications or email. Your continued use of the Services after any such modifications signifies your acceptance of the revised Terms. 14. Privacy Policy Your use of the Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review the Privacy Policy carefully before using our Services. 15. Contact Information If you have any questions or concerns regarding these Terms and Conditions, please contact our support team at helpdesk@rechargeindia.in. We are committed to addressing your inquiries promptly and efficiently.
Refund Policy for Recharge India Commission App 1. Introduction This Refund Policy outlines the terms and conditions under which refunds are issued for transactions made through the Recharge India Commission App. The policy ensures that all refund requests are handled fairly, transparently, and efficiently. 2. Eligibility for Refund 1. Refunds are applicable only for failed or unsuccessful recharge transactions where the amount has been debited from the user’s account but the recharge has not been processed. 2. We will refund the amount in case the user has paid for some services, got confirmation about the payment but does not receive those services to utilize. In such cases, we request the user to drop us a complaint on our official Email ID and let us evaluate the scenario. Once we investigate and make a conclusion, we will refund your amount to your bank account 3. Refunds will not be provided for successful transactions, services already rendered, or if the user changes their mind after a recharge transaction has been completed. 3. Refund Request Process 1. Users must submit a refund request within 7 from the date of the transaction. 2. Refund requests can be submitted through the app’s support section or by contacting customer service via email/phone. 3. Users must provide transaction details, including the transaction ID, date, and amount, along with a brief description of the issue. 4. Verification and Processing 1. Once a refund request is received, the company will verify the transaction details and the validity of the refund claim. 2. The verification process may take up to 3-5 working days. 3. Upon successful verification, the refund will be processed, and the amount will be credited back to the user’s account or original payment method. 5. Refund Timeframe 1. Refunds are typically processed within 3-5 working days after verification. 2. The actual time it takes for the refunded amount to reflect in the user’s account may vary depending on the payment method and banking partner. 6. Non-Refundable Situations 1. No refund will be provided if the transaction was successful, and the recharge service was delivered as intended. 2. Refunds will not be issued if the user provides incorrect information, leading to a failed transaction. 3. We will not be liable for any refund if the user fails to perform KYC at the initial stage. Each user has to go through a successful KYC verification once. Thus, it is mandatory to keep the correct KYC documents ready before initiating any payment to us. 7. Dispute Resolution In case of any disputes related to refunds, users can escalate the matter to our customer support team. The company will investigate and resolve disputes within 15 working days. 8. Policy Updates Recharge India Commission App reserves the right to update this Refund Policy at any time. Users will be informed of significant changes via app notifications or email. 9. Contact Information For refund-related inquiries, users can contact our support team at +91 700-280-7278 / helpdesk@rechargeindia.app
Grievance Policy for Recharge India Commission App In accordance with Information Technology Act 2000 and rules made there under, contact details of the Grievance Officer are provided below: Address: Recharge India Commission App, Silbori, Dalgaon, Darrang, Assam - 784114 Email: helpdesk@rechargeindia.com
About Recharge India Commission App Welcome to Recharge India Commission App, your trusted partner in seamless and efficient recharge solutions across India. We are a dedicated platform designed to empower individuals, small businesses, and entrepreneurs by providing a reliable and user-friendly service for mobile, DTH, and utility recharges. Our mission is to simplify the recharge process, offering a fast, secure, and hassle-free experience for our users. The journey of Recharge India Commission App began with a simple yet powerful idea: to create a platform that bridges the gap between technology and convenience in the recharge industry. Founded by a group of forward-thinking professionals with extensive experience in the digital and financial sectors, we recognized the need for a reliable, easy-to-use recharge service that caters to the diverse needs of the Indian market. From our humble beginnings, we have grown into a trusted name, serving thousands of satisfied users nationwide.



